Privacy Policy
Tuxedo Roofing Houston LLC
Effective Date: February 8, 2026
Last Updated: February 8, 2026
Tuxedo Roofing Houston LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website at tuxedoroofinghouston.com and through interactions with our team. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you visit our website, submit an inspection request form, or otherwise interact with Tuxedo Roofing Houston, we may collect the following information:
Personal Information You Provide:
- Full name
- Phone number (including mobile number)
- Email address
- Property address
- Roofing details and service needs (roof type, damage description, insurance information)
- Preferred appointment dates and times
Automatically Collected Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our website
- Referring website or source
- Cookies and tracking data (see Section 5 below)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and confirm roofing inspections and appointments
- To send appointment confirmations, reminders, and service updates via SMS text message
- To communicate with you about our roofing services, estimates, and project status
- To respond to your inquiries and provide customer support
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our business interests
- To send follow-up communications related to missed calls or incomplete service requests
We do not use your personal information for purposes unrelated to the services you have requested without your consent.
3. SMS Opt-In and Text Messaging
By submitting the inspection request form and checking the SMS consent box, you opt in to receive transactional text messages from Tuxedo Roofing Houston including appointment confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Types of SMS messages you may receive include:
- Appointment confirmation texts
- Appointment reminder texts
- Service update notifications
- Missed call follow-up messages
- Estimate and inspection scheduling communications
You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from Tuxedo Roofing Houston unless you opt in again. You may also opt out by contacting us directly at 832-251-7760 or [email protected].
4. Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS consent information are used solely by Tuxedo Roofing Houston LLC to provide the text messaging services described in this policy. No third-party access to your mobile information is granted for promotional or marketing purposes under any circumstances.
5. Cookies and Tracking Practices
Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. Specifically, we use:
Google Analytics: We use Google Analytics to understand how visitors interact with our website, including pages visited, time on site, and traffic sources. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This technology uses cookies to track when a user who clicked on one of our Google Ads completes an action on our website, such as submitting an inspection request form. No personally identifiable information is shared with Google through this process.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
6. Data Security and Handling
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure storage of personal data with access limited to authorized personnel
- Use of encrypted connections (SSL/TLS) on our website
- Regular review of our data collection, storage, and processing practices
- Limiting employee and contractor access to personal information on a need-to-know basis
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
- Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Right to Opt Out of SMS: You may opt out of receiving SMS text messages at any time by replying STOP to any message, or by contacting us at 832-251-7760 or [email protected].
- Right to Withdraw Consent: You may withdraw your consent to the collection and use of your information at any time by contacting us.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tuxedo Roofing Houston LLC
17350 State Hwy 249, Suite 220 #33337
Houston, TX 77064
Phone: 832-251-7760
Email: [email protected]
Website: tuxedoroofinghouston.com